Meet Our Adjuster Team

We strive to deliver the highest level of quality, professional service, and personal attention on every claim assignment.
Our adjusters are certified in multiple states, are certified to handle earthquake claims, and hold many designations through continuing education. The diverse backgrounds from our team enables us to handle claims promptly and accurately.

Jeff Caulkins, AIC, AMIM, RPA


Jeff Caulkins began his career in construction working at a lumber company, followed by becoming a carpenter and foreman. He obtained his Painting and Decorating and General Contractors Licenses, and worked in the construction trades for over 22 years. Jeff became an insurance adjuster in 1999, working for the John S Rickerby Company, and obtained his Associate in Claims (AIC), Associate in Marine Insurance (AMIM), and Registered Professional Adjusters (RPA) designations. He purchased the company, becoming Managing General Adjuster and incorporated the John S Rickerby Company in 2003. Jeff has served on the panel for the California Department of Insurance for continuing education, has served as an instructor in SEED (Seminar for the Evaluation of Earthquake Damage), is a Past President of the CAIIA (California Association of Independent Insurance Adjusters), is an Xactimate Certified Trainer, and is licensed in 7 states.

Samuel Mavros


Samuel Mavros studied earth sciences and business and then began working for a restoration company. He became IICRC certified for water mitigation and mold remediation. Samuel began his career as a licensed insurance adjuster in 2011, focusing on catastrophic claims investigation. Sam joined the John S Rickerby Company in 2013. He is licensed in five states, certified to handle earthquake claims, and is Xactimate certified.

Our Mission and Philosophy

Integrity and trust is at the foundation of everything we do. Serving the insurance carriers, communicating with the policyholders, and developing our staff, all have the same approach: reliability, expertise, and open communication for swift and accurate results.